latest MATE Knowledge Base posts

Accounts and Billing | 8 December 2023

IBO Support, Mobile Services | 8 December 2023

We have attached a training guide to ensure signing and activating an eSIM with MATE is as simple as possible. eSIM Training...

IBO Support, Mobile Services | 8 December 2023

Hi mate, MATE is excited to share some major news about a project that we have been working on for quite some time. We ar...

IBO Support, MATE Knowledge Base | 19 July 2023

Order Process: Have your customer sign up using your ACN dealer link > Select a modem on the order > Select the date t...

Accounts and Billing, IBO Support, MATE Knowledge Base | 4 July 2023

As a reseller of MATE services, we want to provide you with the best possible support to acquire new customers. Below are li...

IBO Support, MATE Knowledge Base | 19 June 2023

The following links will take you to our modem recommendation list: FTTP/HFC/FIXED WIRELESS/FTTC FTTN/FTTB - VDSL SPECIFI...

MATE Knowledge Base | 2 June 2023

Hi mate! I am excited to share with you the details of our latest promotions aimed at providing exceptional value to our cus...

MATE Knowledge Base | 2 June 2023

Hi ACN! Thanks for coming out to our presentation last night, it was awesome to see you all and to present our latest offers...

nbn Home Phone services | 24 May 2023

To ensure a smooth transfer of the home phone (VoIP) service from the customers current provider to MATE, please follow the ste...