latest MATE Knowledge Base posts
nbn Internet Services | 27 March 2025
Current NBN Plans
The Great MATE Switch is on – check out our current nbn plans and offers! We've got some great internet deals available ...
MATE Knowledge Base | 4 March 2025
Current Promo's
The Great MATE Switch is on! We've got some exciting offers available to help Conxxion IBOs get more customers connected to ...
IBO Support, MATE Knowledge Base | 14 January 2025
When Does My MATE Mobile and Internet Service Start?
When does my MATE Mobile Service Start? Your Mate Mobile service starts from the time that your service goes active and you ...
IBO Support, MATE Knowledge Base | 13 January 2025
Can I Bring My Current Phone Number To MATE?
Can I Bring My Current Phone Number To MATE? Yes, you can bring your current phone number over to MATE. After you have signe...
Accounts and Billing, IBO Support, MATE Knowledge Base | 13 January 2025
Mobile Features - Data Banking, Volte and Wifi Calling
Wifi Calling, Volte and Data Banking - Features/Benefits What is Data Banking and how does it work? All MATE mobile plans com...
Accounts and Billing, IBO Support, MATE Knowledge Base | 10 January 2025
Should I cancel my number before switching to Mate?
Should I Cancel My Number Before Switching To Mate? No. Your service must be active with your previous provider in order for t...
MATE Knowledge Base | 9 September 2024
Fibre Upgrade Process
What is NBN’s Free Fibre Upgrade Scheme? Find out more here! The NBN fibre upgrade is a free installation that cust...
Accounts and Billing, IBO Support, MATE Knowledge Base | 9 September 2024
Marketing Material
As a reseller of MATE services, we want to provide you with the best possible support to acquire new customers. Below are li...